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Children’s Online Safety Policy

Last Updated: November 2025

MzDeal Children’s Online Safety Policy

 

The MzDeal Children’s Online Safety Policy outlines measures to protect minors using the MzDeal platform. This policy is designed to comply with app store requirements, Mozambique law, and international best practices for online safety.

1. Age Restrictions

MzDeal is intended for users 13 years and older.

Users under 18 must obtain parental or guardian consent to use the platform.

Certain features, such as wallet top-ups, subscriptions, or purchases, require age verification.

2. Parental Controls & Supervision

Parents/guardians are responsible for supervising their children’s use of the platform.

MzDeal encourages enabling parental controls on devices and app store accounts.

Users under 18 should not complete financial transactions without adult supervision.

3. Content Restrictions

MzDeal prohibits content unsuitable for minors, including:

Adult content or sexual material

Violence, gore, or graphic imagery

Hate speech or discriminatory content

Illegal or age-restricted products (e.g., alcohol, tobacco, weapons)

Listings are monitored and inappropriate content is removed promptly.

4. Data Protection for Minors

MzDeal collects minimal data from users under 18.

Parental consent is obtained before collecting personal information.

Data collected is used only for account functionality, safety, and fraud prevention.

MzDeal complies with GDPR-style regulations for protecting minors’ personal data.

5. Communication & Chat Safety

Minors may only communicate with verified users through in-app messaging.

Inappropriate or suspicious communication can be reported immediately.

MzDeal monitors and flags harmful interactions, including bullying, harassment, or exploitation.

6. Reporting Mechanisms

Users and parents can report safety concerns via:

In-app “Report” button

Email: [email protected]

MzDeal reviews reports promptly and takes necessary actions, including:

Warning or suspending offending users

Removing harmful content

Notifying guardians if a minor is at risk

7. Advertising & Promotions

Ads targeting minors must comply with age-appropriate content standards.

No ads promoting age-restricted goods or services to minors.

Paid promotions are screened to prevent targeting children with unsuitable offers.

8. Verification & Age Enforcement

Users may be required to verify age via:

Government-issued ID

Selfie with ID verification

MzDeal may restrict access or disable accounts that fail verification.

Verification ensures compliance with legal obligations and app store policies.

9. Legal Compliance

MzDeal complies with Mozambique’s child protection laws.

MzDeal follows international standards, including GDPR and COPPA-like principles.

MzDeal cooperates with authorities in cases involving minors’ safety.

10. Education & Awareness

MzDeal provides resources to educate minors and parents on online safety.

Guides cover safe buying, avoiding scams, and protecting personal data.

11. Updates to Policy

MzDeal may update this policy as regulations, app store requirements, or best practices evolve.

Users are encouraged to review the policy periodically.

12. Contact Information

Email: [email protected]

In-App Support: Help Center / Report Safety Issue

MzDeal is committed to creating a safe, responsible, and age-appropriate environment for all minors using the platform.